Privacy Policy

Privacy Policy

Craft Home (urcrafthome.com) is committed to the privacy of our customers. Our policy is to keep the personal information we receive from you confidential and use solely for internal purposes. We will not share your personal information with any other parties. The information we collect when you become our customer is ONLY used to process your order and to communicate with you about customization and personalization of your order.


WHAT DO WE DO WITH THE INFORMATION WE COLLECT?

When you become an Craft Home customer, at the checkout page we request to fill in your name, shipping address information, e-mail address, phone number or any other details are optional and provided to ease communication process. Craft Home will not share data.

We do not collect your credit card information; it is solely done by PayPal, all verification is done through PayPal as well. We only receive the confirmation that your payment was deposited into Craft Home account. Even if you don’t have a PayPal account you still can make a payment with credit card through PayPal, and your credit information will not log into our system.


OUR USE OF LOG FILES

When you buy from our site we automatically log your IP address. We apply this information to perform site evaluations and to grasp the boundaries of reached as well as to keep track of click stream data (the screens our users visit on our site). This data helps us to establish what content our members find most appealing so that we can maximize your enjoyment of the site.


SITE SECURITY

All Craft Home employees take your personal information very seriously. Access to customer personal information is given to actual production designer and customer service representative only. The information is password protected. We take our web security quite seriously. Passwords are regularly changed and physical server is at the secure location.


CORRECTING/UPDATING YOUR PERSONAL INFORMATION

We do not at this point have members access, so your information is only stored after the purchase. There is no need or requirement to update your information, or deactivate your account.


LINKS TO OTHER SITES

urcrafthome.com may contain links to other web sites. These sites will autonomously collect or request information about you. Please read their privacy policy in case you leave our site since it may differ from ours.


COMMUNICATION

We only contact you

a) if you contact us for a particular reason,

b) if you didn’t complete your order and require assistance

c) to receive your orders,

d) to clarify your request, or

c) if we need to contact you for administrative purposes such as winning a contest, confirm address, confirm order. Administrative e-mails will not contain promotional materials.


LEGAL DISCLAIMER

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site


SUPPLEMENTATION

We may correct or supplement your address information with standardized postal representation in order to ensure that your orders are delivered. We do this since we want to make sure that our customers receive the order and to lower costs associated with our programs.


CONTESTS

Periodically, contests are run on our site, or third-party sites. Read details concerning personal information in corresponding promotions.


OUR USE OF COOKIES

Cookies are pieces of information that your browser stores on your computer’s hard drive which identify you when you enter. The ability to select samples on our site is not cookie-driven. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyze our demographic information in aggregate form. If you have set your browser to reject cookies, our site will not identify and your shopping cart may not be stored.